Claude Corporate Training
Turn every team into confident Claude operators with role-specific enablement.
- Executive AI
- AI for Managers
- Prompt Engineering
- Business & Developer AI
- Hands-on Workshops
Claude Consulting &
AI Agent Consulting
Focus20 Labs is a Claude Partner Network member delivering Claude consulting, AI agent consulting, corporate training, and production AI product development for enterprises in India, Germany, and globally.
Claude Partner Network member
25+ years enterprise experience
Consulting + execution under one roof
ClaudePartner Network
Member of the Claude Partner Network
We train teams on Claude, find the workflows worth changing and ship them to production, backed by training and technical support from Anthropic’s partner program.
Our Practice
Consulting + execution under one roof
Strategic advice paired with the engineering team to actually deliver it — across training, certification, consulting, product development and architecture.
Claude Certification Programs
Structured pathways from foundation to enterprise for teams, leaders and partners.
- Foundation
- Practitioner
- Advanced
- Enterprise
- Partner Enablement
- Bootcamps
AI Consulting
Strategy, governance and adoption — done with you, not left as a slide deck.
- AI Strategy
- Use Case Discovery
- Transformation Roadmap
- Governance
- Change Management
AI Product Development
AI agents, assistants and RAG systems designed for production and measurable business use.
- AI Agents
- Internal Assistants
- Customer Support
- Knowledge Systems / RAG
- LLM Applications
Enterprise Architecture
Modern foundations for AI-ready organizations across cloud, integration and modernization.
- Digital Transformation
- Cloud Architecture
- Modernization
- Integration
- Technology Strategy
Detailed Services
What each engagement actually includes
Built from the same Claude-first service model, but adapted to Focus20 Labs' current delivery, products and operating experience.
Services · Claude Corporate Training
Turn every team into confident Claude operators.
Curriculum tailored to your industry, roles and adoption stage — delivered by senior practitioners who ship AI systems every day.
What's included
- Executive AI for board-level understanding of Claude opportunity and risk.
- AI for Managers with practical KPI-led adoption playbooks.
- AI for Leaders covering governance, policy and organizational change.
- Prompt Engineering from first principles to repeatable production patterns.
- Business & Productivity AI for sales, ops, HR, finance and marketing teams.
- Developer AI on Claude APIs, tool use, RAG and agent workflows.
Outcomes
- Baseline Claude literacy across the organization
- Role-specific prompt libraries and working playbooks
- Executive alignment on the AI roadmap
- Measurable productivity gains within 90 days
Delivery modes
Services · Claude Certification
Claude Certified Architect exam prep, and a pathway for everyone else.
Scenario-based prep for Anthropic’s Claude certifications for Partner Network teams, plus our own ladder from fundamentals to enterprise readiness, with capstones on real business use cases.
What's included
- Foundation on Claude fundamentals, prompting and safe use.
- Practitioner programs for research, writing, analysis and coding assistance.
- Advanced tracks on tool use, agents, evaluations, cost and quality.
- Enterprise modules on architecture, integration and deployment.
- Partner Enablement for teams building AI delivery capability.
- Bootcamps with labs, capstones and intensive applied learning.
Outcomes
- Credentialed pipeline of Claude-fluent employees
- Consistent quality across teams and geographies
- Faster onboarding into AI-heavy roles
- Capstone projects that prove practical readiness
Delivery modes
Services · AI Consulting
Strategy, governance and adoption — done with you.
Where should Claude go first? Which workflows are worth building? What governance actually works? We answer those questions and stay close enough to help execute.
What's included
- AI Strategy grounded in your P&L, operating model and stack.
- Use Case Discovery workshops to prioritize high-ROI Claude use cases.
- Transformation Roadmap with milestones, capabilities and investment logic.
- Governance covering policies, guardrails, risk review and approvals.
- AI Adoption programs that move Claude from pilot to habit.
- Process Automation to redesign workflows around AI-first execution.
Outcomes
- Prioritized use case portfolio with ROI estimates
- Board-ready AI strategy and governance
- Adoption plans backed by change management
- A clear next 90-day execution plan
Delivery modes
Services · AI Product Development
AI agents, assistants and RAG systems in production.
We design and ship production Claude systems — agents, assistants, knowledge systems and enterprise integrations that operate inside real workflows.
What's included
- AI Agents with tools, memory and human-in-the-loop controls.
- Internal Assistants that answer, summarize and act on company data.
- Customer Support Bots with high-CSAT escalation paths.
- Knowledge Systems / RAG grounded in policies, docs and contracts.
- LLM Applications for revenue, operations and analytics workflows.
- Enterprise Integrations spanning SSO, RBAC, audit and stack connectivity.
Outcomes
- Working AI product in weeks, not quarters
- Guardrails, evaluations and observability from day one
- Cost and quality tuned for enterprise scale
- Internal team enabled to own and extend the system
Delivery modes
Services · Enterprise Architecture
Modern foundations for AI-ready organizations.
Modern architecture is what makes AI transformation stick. We design the cloud, data, integration and modernization foundations that Claude runs on.
What's included
- Digital Transformation programs across technology and operating model.
- Cloud Architecture with AWS-native reference patterns for AI-first platforms.
- Modernization of legacy applications so they can expose trusted data.
- Integration via API, event and iPaaS patterns that keep systems in sync.
- Technology Strategy aligned to multi-year AI ambition and delivery capacity.
Outcomes
- Reference architecture that scales past pilot stage
- Data foundations ready for RAG and agents
- Security and compliance designed into the platform
- Roadmap for retiring legacy debt
Delivery modes
Evidence
Measured before and after, on delivered work
Every figure below is from a documented engagement and appears on that engagement's own page with the context around it. Where the work was operations and platform rather than a Claude build, we say so — the point of this section is that the numbers are checkable, not that they are all AI.
Triplicane Coffee — franchise operations, India
One Chennai flagship to a 12-outlet franchise network across three cities, the full network live in five weeks. Platform and operations work.
- New outlet launch: 14–21 days → 2–3 days
- Menu consistency across outlets: ~60% SKU parity → 100% via menu clone
- Cashier training per new hire: 3 days → 4 hours
- Owner time per franchise launch: 16–24 hours → 2 hours
- Menu item added network-wide: 2–3 days per outlet → minutes
- Owner visibility: next-day manual reports → real-time dashboard
SuprHost — AI with a human approval gate
The closest of these to the pattern we now ship as governed AI workflows: the system drafts, a person approves, and the decision is recorded against the enquiry.
- Routine replies: typed by hand each time → AI-drafted, human-approved before sending
- Enquiry ownership: whoever saw it first → a named owner on every enquiry
- History: scattered in message threads → recorded against the enquiry
- Follow-ups: tracked from memory → scheduled and chased by the system
- Reporting: manual read-back → standing report on volume, response time and conversion
MyStolz — escalation designed in, Germany
A 90-day sequenced rollout across multiple German locations, absorbed without closing a single site. Note the escalation rule, which is the same principle we now write into every agent engagement.
- Out-of-hours enquiries: unanswered and untraceable → answered by chatbot, escalated when a commitment is involved
- System of record: per-site till setup → German-compliant POS across locations
- Customer identity: a separate stranger at each location → one record across the group
- Campaign sending: assembled by hand → triggered by customer behaviour
- Adding a location: rebuild per site → onto an existing foundation
Cafune by Lee — attribution discipline
Consulting and platform advisory run on a weekly operating review. Included here because of the last two lines, which are why our engagements baseline before they build.
- Channel economics: blended into one revenue line → contribution read per channel
- Commission and discount load: treated as marketing spend → cost of the channel
- Growth effort: the first order → the second and third order
- Changes: several at once → one variable at a time, so results are attributable
- Operating review: ad hoc → weekly, run by the owner without us
What we will not claim
- No blanket productivity percentages. Outcomes are stated as deliverables, and measurement is baselined with you before delivery.
- The AR reconciliation agent demo runs on dummy bank and open-AR files. Its dashboard figures are sample values for a walkthrough and must not be read as client results.
- An AR pilot runs on one already-closed month of your own ledger, so every proposal can be checked line by line against what your team actually decided.
Portfolio at a glance
- 25+ years combined enterprise architecture and consulting experience
- 14+ client engagements delivered
- 8+ industries served
- Delivered from India and Germany across global time zones
- Claude Partner Network member, verified on Credly
Related
Products Built With AI
Not just consulting — we ship products
Real systems already live for restaurants, cafes and growing businesses across India and Germany.
Restro20
GermanyRestaurant growth system for the German market.
AI-powered reservations, retention and marketing automation built for German restaurants and multi-location growth.
- Smart reservation & table management
- AI-driven customer retention
- Automated email & SMS campaigns
- Local compliance-ready (GDPR)
Cafe20
IndiaBuilt for Indian cafes and quick-service restaurants.
All-in-one operations and growth software tailored for Indian F&B, from POS to loyalty and WhatsApp workflows.
- Integrated POS & billing
- WhatsApp order & marketing
- Inventory & kitchen display
- UPI & local payment ready
ReEngage20
GlobalEmail & WhatsApp marketing automation that converts.
Campaign systems, segmentation and AI-personalized messaging for teams that want measurable customer reactivation and attribution.
- WhatsApp Business API campaigns
- Email drip & broadcast automation
- AI-powered audience segmentation
- Revenue attribution & analytics
Industries
Deep expertise across regulated and consumer sectors
IT Services
Manufacturing
Healthcare
BFSI
Retail
Restaurants
Education
Government
Case Studies
Measured business outcomes
We don't just build technology. We transform how businesses operate and grow.
MyStolz
GermanyRestaurant digital transformation
Modernized fragmented engagement and built a scalable digital foundation for multi-location growth.
- AI chatbot
- POS integration
- WhatsApp workflows
SuprHost
IndiaTechnology & AI automation partner
Centralized communication and enquiry workflows across scattered social channels and ops tools.
- Strategy
- Automation
- Social workflow systems
Triplicane Coffee
IndiaFranchise POS & multi-store operations
Scaled franchise operations with central visibility, outlet launch speed and menu consistency.
- Menu cloning
- Multi-store dashboard
- Franchise operations
Meet the Founders
Direct access to senior expertise
Every Focus20 Labs engagement is led by founders — not handed off.
Prabu M P
Co-Founder | Business & AI Advisor
25+ years of experience helping businesses across India and Germany leverage technology to improve operations and drive growth.
View profile
Karthick Aravindan
Co-Founder | Technology & AI
Focused on building scalable AI-powered platforms, cloud-native applications and intelligent automation solutions that help organizations adopt AI in production.
View profileFind where Claude unlocks revenue
Build an AI-ready organization with a partner that ships
We'll review your workflows and identify the highest-impact opportunities for Claude adoption, product development and enterprise-scale execution.