We build the prioritized workflows against your own systems, with guardrails, evaluation and escalation defined before anything goes live — then hand them over with the runbook.
Target audience
You have a prioritized workflow — from your own analysis or from a discovery engagement — and you need it running in production rather than demoed in a sandbox.
The business problem
Most AI pilots fail somewhere between a convincing prototype and a system the business will depend on — not because the model is incapable, but because nobody defined what happens on the bad path.
What we build
Scoped as workflows rather than as products — a bounded task with an owner, an input, an output and a definition of done.
A workflow running against real inputs, with measured quality.
Something your own team can operate, debug and extend.
Process
Four to twelve-plus weeks depending on integration surface. Capability transfer is a goal from day one, not a phase at the end.
Scope and success criteria
What a correct result is, agreed in writing.
Prototype
Built small, against real inputs.
Evaluation
Measured on cases you recognise, not benchmarks.
Hardening
Guardrails, escalation, logging, integrations.
Production rollout
Live, monitored, with a rollback position.
Handover
Runbook, docs and your team trained to operate it.
Expected outcomes
Before you ask
Yes, if you already have a workflow chosen and an owner who can define what a correct result looks like. The scoping stage will test that definition fairly hard, because everything downstream — evaluation, guardrails, rollout — depends on it.
Whatever you decide it should, agreed before anything goes live. In practice that usually means escalating to a person with the context attached, rather than guessing. Where that line sits is your decision, not ours, and it is written down.
Four to twelve-plus weeks, driven mostly by integration surface rather than by the model work. A workflow touching one system with clean access moves quickly; one that needs four internal systems and a security review does not.
Work we build for you under a delivery engagement is handed over with the code, the docs and a runbook. Our own products — Restro20, Cafe20 and ReEngage20 — are licensed platforms and separate from this.
Only if you want us to. The handover is designed so your team can operate the workflow without us; ongoing optimization is a separate, optional engagement.
Start here
Tell us the workflow you want built and the systems it touches. We come back with a scope, the open questions, and an honest view of the integration effort.